Our Policies

This privacy policy (“PRIVACY POLICY”) applies to your use of the Kshar Sutra Therapy website located at www.ksharsutratherapy.com (“KSHAR SUTRA THERAPY” or “WEBSITE”), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the doctors or clinics listed on Kshar Sutra Therapy.

The terms "WE", “OUR” and "US" refer to Kshar Sutra Therapy and the terms "YOU", "YOUR" and “USER” refer to you, as a user of Kshar Sutra Therapy. The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below to ensure safe usage of the Website for you.

• We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use Kshar Sutra Therapy.
• It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.
• We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read this Privacy Policy to learn about our information gathering and dissemination practices.
• Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
• By visiting this Website (www.ksharsutratherapy.com) you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
• By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
• In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website.
• When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
• This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
• We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available using a "cookie".
• Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
• If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
• If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
• We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
• We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
• We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
• We may share personal information with our other listed doctors. These entities and affiliates may contact you.
• We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
• We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
• Our Website links to other websites that may collect personally identifiable information about you. Our website is not responsible for the privacy practices or the content of those linked websites.
• Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
• We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
• If you want to remove your contact information from all our lists and newsletters, please visit unsubscribe
• We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
• By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
• If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
• Our policy is to keep personal information like email address, user ID or contact details and payment details very confidential and private but only for keep update and improving database based on customer’s category and purchase history.
• Note that the contact details and payment method information are required for to complete purchasing process and refund issue.
• The information provided by users are quietly secured by us and the website authority will not use or share data in any circumstance even to the advertiser.
• Users are not bound to post their personal data without username, password and email. So just be alert to provide personal data in website comment or in forum. People can get email address from website and can try to contact offsite. You have to be alert to provide any data off the site. If you want, this site authority is not responsible for any collapse.
• If you think we fail to have the privacy, then please contact to the authority to have a discussion.

Applicable law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in New Delhi in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.

Complaints and Grievance Redressal

Any complaints or concerns in relation to your Personal Information or content of this Website or comment or breach of use of the Website or any intellectual property of any User shall be immediately informed in writing or through email signed with the electronic signature.

WEBSITE: www.ksharsutratherapy.com
EMAIL: support@ksharsutratherapy.com