PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY VISITING OR ACCESSING OR USING THIS WEBSITE ( www.ksharsutratherapy.com ) IN ANY FORM, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.

These Terms and the Privacy Policy (and Cancellation and Refund policy) together constitute a legal agreement (“Agreement”) between you and Kshar Sutra Therapy in connection with your visit to the Website and your use of the Services (as defined below).

The Agreement applies to you whether you are -

  • A medical practitioner or health care provider (whether an individual professional or an organization) or similar institution wishing to be listed, or already listed, on the Website, including designated, authorized associates of such practitioners or institutions (“Practitioner(s)”, “you” or “User”); or
  • A patient, his/her representatives or affiliates, searching for Practitioners through the Website (“End-User”, “you” or “User”); or
  • Otherwise a user of the Website (“you” or “User”).

This Agreement applies to those services made available by Kshar Sutra Therapy on the Website, which are offered free of charge or after certain payment to the Users (“Services”), including the following:

  • For Kshar Sutra Therapy Practitioners: Listing of Practitioners and their profiles and contact details, to be made available to the other Users and visitors to the Website;
  • For other Users: Facility to (i) create and maintain ‘Health Accounts’, (ii) search for Practitioners by name, speciality and geographical area, or any other criteria that may be developed and made available by Kshar Sutra Therapy, and (iii) to make appointments with Practitioners. (iv) to take online consultations (v) to take Health Consultation Packages. (vi) Certain downloadable pdf ebooks (free and/or paid).

Overview

  • This website is operated by Kshar Sutra Therapy. Throughout the site, the terms “we”, “us” and “our” refer to www.ksharsutratherapy.com or Kshar Sutra Therapy or KsharSutraTherapy. Kshar Sutra Therapy offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
  • By visiting our site and/ or making payment for anything, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
  • Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access this website or use any of our services.
  • You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITIONS

  • You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner.
  • By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to Kshar Sutra Therapy that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services and appropriate legal action.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

PRODUCTS OR SERVICES

  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
  • Prices for any of our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

DOCTORS/PRACTITIONER LISTING

  • The term “Practitioner”, “Kshar Sutra Therapy Doctor” or “Doctor” in this website is referred to any of the doctor listed in the website who is providing Kshar Sutra Therapy at his clinic/hospital.
  • Kshar Sutra Therapy collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the Practitioners listed on the Website, such as their specialization, qualification, fees, location, visiting hours, and similar details. We take reasonable efforts to ensure that such information is updated at frequent intervals. Although we screen the information and photos submitted by the Practitioners, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.
  • The Website may be linked to the website of third parties, affiliates and business partners. Kshar Sutra Therapy has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that this website endorses the linked site. User may use the links and these services at User’s own risk.
  • Users are advised to double sure the credentials of the doctor or hospital by personal visits or any other online or offline mode before taking the service of the doctor in any form. The website is not responsible for any loss occurred during or after taking the treatment form the doctor/practitioner.

NO DOCTOR-PATIENT RELATIONSHIP

  • Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession.
  • The provision of such Information does not create a licensed medical professional/patient relationship, between the website and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.
  • It is hereby expressly clarified that, the Information that you obtain or receive from this website, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only.
  • We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website.
  • In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.

NOT FOR EMERGENCY USE

  • We are not healthcare service providers.
  • The Services are not intended to be a substitute for getting in touch with emergency healthcare.
  • If you are an End-User facing a medical emergency (either on your or another person’s behalf), please contact an ambulance service or hospital directly.

ONLINE CONSULTATION

  • Online consultation means that the patient may consult the doctor without a physical visit to the clinic.
  • This requires discussing the problem with the doctor through phone call or whatsapp and sharing the medical reports through email or whatsapp.
  • Appropriate advice would be provided as per your history and reports. You may be advised for a physical visit to the clinic or a nearby doctor if the condition cannot be diagnosed or managed properly through online consultation.
  • You may be issued an online prescription to take a few medications or you may also be advised to have a customised ayurvedic treatment specially prepared as per your individual requirement.
  • In case any prescription is being provided to User by the Practitioner, the same is being provided based on online consultation, however it may vary when examined in person, hence in no event shall the prescription provided by Practitioners be relied as a final and conclusive solution.
  • The Users agree to use the advice from Practitioner on the website pursuant to:
    • an ongoing treatment with their medical practitioner
    • a condition which does not require emergency treatment, physical examination or medical attention
    • medical history available as records with them for reference
    • a record of physical examination and report thereof with them, generated through their local medical practitioner
    • consultation with their medical practitioner before abandoning or modifying their ongoing treatment.
  • The User agrees that by using Online Consultation, the Practitioners will not be conducting physical examination of the Users, hence they may not have or be able to derive important information that is usually obtained through a physical examination. User acknowledges and agrees that the User is aware of this limitation and agrees to assume the complete risk of this limitation.
  • You may be advised to visit an appropriate centre for Kshar Sutra Therapy.
  • Online consultations are to be used only for general purposes and second opinions.
  • Website or consulting doctor is not liable in any form if any unexpected event occurs before, during or after the consultation.
  • A physical visit to the consulting doctor or any nearby doctor or hospital is advised in case of any emergency or if expected response is not happening after the consultation.
  • Any conversations that the Users have had with the Practitioner will be retained in website database as per the applicable laws and subject to confidentiality.
  • User understands and agrees to provide accurate information and will not use this platform for any acts that are illegal in nature.
  • Online Consultation is intended for general purposes only and is not meant to be used in emergencies/serious illnesses requiring physical consultation. Further, if the Practitioner advice that a physical examination would be required and advises ‘in-person consultation’, it is the sole responsibility of the User, to book an appointment for physical examination and in-person consultation whether the same is with the Practitioner listed on the Website or otherwise. In case of any negligence on the part of the User in acting on the same and the condition of the User deteriorates, the website shall not be held liable.
  • This website is not a medical service provider, nor is it involved in providing any healthcare or medical advice or diagnosis, it shall hence not be responsible and owns no liability to either Users or Practitioners for any outcome from the consultation between the User and the Practitioner.

HEALTH CONSULTATION PACKAGE

  • “Health Consultation Package” means a combination of Consultation fees and treatment package including medicines and/or written instructions.
  • Treatment package may be delivered through postage at the listed pin codes in india. It may include any patent medicine or “Customized Ayurvedic Treatment Package”.
  • If the package includes pdf or any other written instructions it will be delivered through email only.
  • The payment for the consultation package may be made on the web site through various online payment methods or any other appropriate method after discussion with the doctor.
  • Health Consultation Packages are to be used only for general purposes.
  • We do not claim cure for any illness.
  • Website or consulting doctor is not liable in any form if any unexpected event occurs before, during or after the consultation.
  • A physical visit to the consulting doctor or any nearby doctor or hospital is advised in case of any emergency or if expected response is not happening after the consultation.

CUSTOMIZED AYURVEDIC TREATMENT PACKAGE

  • Different individuals, even though suffering from same or similar illness, may require different herbal combinations to give desirable relief. One medicine or one formulation (as in patent medicines) usually do not work well on all patients. This creates the necessity to customize the treatment plan as per the individual.
  • “Customized Ayurvedic Treatment” means a combination of various patent and non-patent polyherbal formulation specially prepared for any individual keeping in mind the individual’s condition, symptoms, age, medical history, diet habits and many other factors. It may be provided in the form of open powders, liquid, decoction, cream etc. It usually is a combination prepared based on ayurvedic literature and physician’s experience and is NOT patent.
  • It is usually not labelled with any registered name, company, manufacturer details, date of manufacturing, date of expiry, price tag or any other detail.
  • By opting for this, you agree to receive any medicine without a registered label.
  • Once the package is delivered and/or opened and you cannot claim for a refund or return (so, be double sure before ordering any package)

LEGAL DISCLAIMER

  • None of the medicines (including services) prescribed or delivered should be used without medical advice.
  • We do not claim to cure any disease which is considered incurable.
  • The website content is not a substitute for direct or personal professional medical care and diagnosis.

PATIENT INFORMATION LEAFLETS AND ANY OTHER DOWNLOADABLE PDF FILES

  • Certain pdf files (free or paid) available online through the website are for general information purposes only and are not substitute for personal medical advice.
  • We are not responsible if information made available through these pdfs is not accurate, complete or current. The material is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material is at your own risk.
  • We reserve the right to modify the contents of these pdfs at any time.
  • Pdf files may be password protected, as required.
  • No refunds can be claimed if you have already received the pdf through email.

TERMS FOR PRACTITIONERS

  • The term “Practitioner”, “Kshar Sutra Therapy Doctor” or “Doctor” in this website is referred to any of the doctor listed in the website who is providing Kshar Sutra Therapy at his clinic/hospital.
  • If we determine that you have provided fraudulent, inaccurate, or incomplete information, about your medical practice, we reserve the right to immediately suspend your access to the Website or any of your accounts with this website and your listing on this website and make such declaration on the website alongside your name/your clinic’s name as determined by us for the protection of the interests of Users, ayurveda pathy and this website. You shall be liable to indemnify Kshar Sutra Therapy for any losses incurred because of your misrepresentations or fraudulent feedback that has adversely affected the website or its Users.

TERMS FOR USERS OUTSIDE INDIA

  • All the terms and conditions mentioned on this page are applicable to all the users from outside India also.
  • You agree that there are certain limitations in receiving and processing payments from payment gateways through international users that necessitates the usage of other modes of payment like Western Union or Money Gram Money transfer companies. In case you are making payment through any of these transfer companies or through your contact (friend or relative) in India, it is your sole responsibility to check his credentials and all the risks lies on you.
  • We do not provide any travel packages or hotel accommodation to any international or national user. If you plan to visit India for any treatment you must make arrangement on your own.
  • There may be a delay or denial of delivery of medicines or any other product to your country as per the law. We are not responsible if such incident occurs.
  • Any claim for refund or cancellation or any other grievance may take 30 days or more to get settled after proper investigation of the matter.
  • All the jurisdiction matter has to be take place at Delhi, in India.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
  • For more detail, please review our Cancellation and Refund Policy.

THIRD-PARTY LINKS

  • Certain content, products and services available via our Service may include materials from third-parties.
  • We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

  • If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
  • We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  • You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

  • Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

  • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
  • We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES

  • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
  • We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
  • You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
  • You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  • In no case shall Kshar Sutra Therapy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Kshar Sutra Therapy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable fully permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

  • The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
  • These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
  • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

  • The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
  • These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
  • Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Delhi

CHANGES TO TERMS OF SERVICE

  • You can review the most current version of the Terms of Service at any time at this page.
  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

MISCELLANEOUS

  • These Terms and Conditions constitute the entire agreement between us with respect to this Web site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between us with respect to the digital assets.
  • The clause headings in these Terms and Conditions are only for convenience and do not affect the meaning of the relative term.
  • Kshar Sutra Therapy may sub-contract and employ Advisors to carry out any of its obligations under these Terms and Conditions. Kshar Sutra Therapy may transfer or assign its rights and obligations under this contract to any Affiliate.
  • All transactions, which cannot be carried out instantaneously, would be carried out during working hours either on the same day or on the next working day or such further period as may be determined and/or specified by Kshar Sutra Therapy depending upon the time of logging of the transaction.
  • Kshar Sutra Therapy may from time to time send to you by e-mail or otherwise, information relating to products and/or services offered by its Affiliates, general information related to financial and other services, life and health products.
  • By accepting these terms and conditions and accessing this website you agree that you have also read our privacy policy, refund policy, cancellation and return policy.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@ksharsutratherapy.com